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How to Contact Binance If You’ve Been Scammed on Their Platform

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How to Contact Binance If You’ve Been Scammed on Their Platform

Got Scammed While Using Binance? This Is What You Should Do!


Binance is one of the largest and most popular cryptocurrency exchanges in the world, offering a wide range of digital assets and trading options. However, despite their best efforts to maintain security measures, some users may fall victim to scammers on the platform. If you’ve been scammed on Binance, it’s important to know how to report the incident and take steps to protect your funds. In this guide, we’ll show you how to contact Binance if you’ve been scammed on their platform.

Step 1: Login to Binance

The first step in contacting Binance about a scam is to log in to your account. If you’re not already logged in, go to Binance’s website and click on “Log In” in the top right corner of the page. Enter your email address and password to access your account.

Step 2: Check Your Wallets

Once you’ve logged in, check your wallets to see if any funds have been withdrawn without your authorization. Go to the “Wallet” section and select “Withdrawal History” to view all recent withdrawals. If you see any suspicious activity, take note of the date, time, and wallet address used for the withdrawal.

Step 3: Contact Binance Support

To report a scam on Binance, you can contact their customer support team directly. Go to the “Support” section of Binance’s website and click on “Submit a Request.” Choose the appropriate category for your request, such as “Security” or “Wallet Issues.” Be sure to provide as much detail as possible about the scam, including the date and time of the incident, the wallet address used, and any other relevant information.

Step 4: Protect Your Account

In addition to reporting the scam to Binance, it’s important to take steps to protect your account from further unauthorized access. Change your password immediately, enable two-factor authentication if you haven’t already, and consider setting up withdrawal address whitelisting to prevent any further unauthorized withdrawals.


Being scammed on Binance can be a frustrating and stressful experience, but it’s important to take action quickly to protect your funds and report the incident to Binance. By following the steps outlined in this guide, you can take the necessary steps to safeguard your account and prevent further unauthorized access. Remember, always be vigilant when using cryptocurrency exchanges and never share your login information or private keys with anyone else.

Not sure where to start?

If you are not sure where to start or feel overwhelmed, you can seek assistance from OnlineJustice. Our team of experienced employees can help you navigate the process of recovering your funds and getting back on track. We offer a wide range of services to help individuals and businesses navigate the complex world of cryptocurrency, including fraud recovery, dispute resolution, and compliance assistance.

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